Frequently Asked Questions
Everything you need to know about your BRONX experience.
How do I determine the right shoe size for me?
We provide a detailed size guide on each product page. Since BRONX shoes are designed with premium leather, they may feel snug at first but will mold to your feet over time. If you are between sizes, we generally recommend sizing up.
What is your return policy?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
Are BRONX shoes made from genuine leather?
Yes, we pride ourselves on using high-quality, ethically sourced genuine leather and premium materials to ensure durability and comfort in every pair.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, BRONX Shoes ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.